Support
Need help with Korazon? Email contact@korazon.dev and we'll reply within 2 business days.
Common questions
I forgot my password. On the login screen, tap Forgot password. We'll email you a 6-digit code to set a new one. Check your spam folder if it doesn't arrive within a few minutes.
I bought a ticket but Who's going is still locked. Tickets bought on Humanitix or Eventbrite are added to Korazon by email address. Make sure your Korazon account uses the same email you bought the ticket with. It can take a little while after purchase. If it's still locked, email us with the event name and the email you used.
My QR code won't scan at the door. Turn your screen brightness up and open the QR from your profile. Door staff can also look you up and let you in.
I want to change my name, photo or details. Open your profile and tap Edit profile.
Delete your account
Email contact@korazon.dev from the email address on your Korazon account, with the subject:
Delete my account
We'll confirm, then delete your account within 30 days. This removes your profile, photos, tickets and check-ins, and you can't undo it. Events and organisations other people created stay, without your details. You can also log out and simply stop using Korazon at any time.